Privacy Policy

LAST UPDATED: 4/17/2023

This Privacy Policy explains how SG Racing Inc (DBA Blox Racing) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.bloxracing.com.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, credit card information, and phone number.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our partners: We may collect personal information about you from our third party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.

USE OF PERSONAL INFORMATION

We may use information collected about you for any lawful purpose, including the following:

To provide you with our products and services, customer service and support, and other relevant information;
To market our products and services to you, including by email and text message subject to your consent;
To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts;
To send you abandoned cart reminders if you added items to your shopping cart but did not complete check out;
To comply with the law and to maintain the security of our website; or
With your consent, or as otherwise disclosed at the time information is collected.

DISCLOSURE OF PERSONAL INFORMATION

We may share the information we collect with other parties, including the following:

With third-party service providers to assist us with providing and marketing our products and services, such as payment processors, data hosting services, analytics services, online store support, advertising partners, and email service providers.
With Klaviyo, to send email marketing and text message communications. For more information about how we may use your information with Klaviyo and the information that may be collected through our email campaigns, see Klaviyo’s Privacy Policy available at https://www.klaviyo.com/legal/privacy/privacy-notice
With any affiliates or joint venture partners that we may have in the future.
With your consent or as otherwise disclosed at the time of data collection or sharing.

There are times when it will be necessary to disclose or share the personal and/or financial information of customers and former customers and in some cases, any communications and correspondences. The following are instances when such information can be shared:

Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. However, we will not do so without a court order or substantially similar legal procedure unless we believe, in good faith, that providing such information can prevent physical harm or financial loss or other types of illegal activities.
Service providers under contract who help with our business operations, such as, fraud investigations, bill collection, or marketing and promotions
Other business entities should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notification.

We may share information that has been de-identified or aggregated without limitation.

Our website may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.

DIGITAL ADVERTISING & ANALYTICS

We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device, and we may share information about you, your purchases, and your interactions with our website with our advertising partners. These partners

may also collect information from other websites or apps over time, including information about relationships among different browsers and devices. Such information can be used by us or our advertising partners to serve more relevant targeted ads. For more information about this type of advertising and how to opt out of targeted advertising from our advertising partners, go to www.aboutads.info.

We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.]

Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.

Email Marketing Consent

By providing your email address to us, you agree to receive marketing emails from SG Racing Inc (DBA Blox Racing). We may use your email address to send you promotional offers, newsletters, and other marketing materials related to our products and services.

We will only send you marketing emails if you have given us your express consent to do so. You can withdraw your consent at any time by clicking the “unsubscribe” link in the footer of any marketing email you receive from us, or by contacting our customer service team.

Please note that even if you choose to unsubscribe from our marketing emails, we may still send you transactional or service-related emails, such as order confirmations, shipping notifications, or important updates about your account.

We may use third-party email marketing platforms to send our marketing emails. These platforms may collect certain information about your interactions with our emails, such as whether you opened the email, clicked on any links, or forwarded the email to others. We may use this information to improve the effectiveness of our email campaigns and better understand our customers’ interests and preferences.

We are committed to protecting your personal information and will never sell or share your email address with third-party marketers without your consent, except as required by law or as necessary to fulfill our contractual obligations to you.

If you have any questions or concerns about our email marketing practices or your privacy rights, please contact our customer service team.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://bloxracing.com/pages/terms-conditions.

DISCLOSURE OF INFORMATIONThere are times when it will be necessary to disclose or share the personal and/or financial information of customers and former customers and in some cases, any communications and correspondences. The following are instances when such information can be shared:

Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. However, we will not do so without a court order or substantially similar legal procedure unless we believe, in good faith, that providing such information can prevent physical harm or financial loss or other types of illegal activities.
Service providers under contract who help with our business operations, such as, fraud investigations, bill collection, or marketing and promotions
Other business entities should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notification.

SECURE SHOPPINGYou do not need to worry about your privacy or security when shopping at Bloxracing.com. We use a Secure Sockets Layer (SSL) technology. SSL encrypts ALL of your personal information including credit card number, name and address to avoid the decoding of that information by anyone other than BLOX Racing. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active.

You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".

COOKIES

A cookie is a piece of text that a web server can store on a user's hard disk. Cookies allow a website to store information on a user's machine and later retrieve it. The pieces of information are stored as name-value pairs. Cookies retain the contents of your shopping cart while you peruse the rest of our site. When you are ready to checkout, the products in your cart is there for you to purchase.

UPDATING YOUR INFORMATION

When you have an account with us, you may review, change, or update your contact information by logging into your account.

California Consumer Privacy Act (CCPA)

The California Consumer Privacy Act (CCPA) grants California residents certain rights regarding their personal information. This section of our Privacy Policy explains those rights and how you can exercise them.

Personal Information We Collect

We collect this information for various purposes, such as to fulfill orders, process payments, provide customer service, and send marketing communications.

Your Rights Under CCPA

Under the CCPA, California residents have the following rights:

Right to Know:You have the right to request that we disclose what personal information we have collected about you, and how that information has been used and shared.

Right to Delete:You have the right to request that we delete your personal information that we have collected from you, subject to certain exceptions.

Right to Opt-Out:You have the right to opt-out of the sale of your personal information to third parties.

Right to Non-Discrimination:You have the right to not be discriminated against for exercising any of these rights.

How to Exercise Your Rights

To exercise any of the above rights, please contact us using the contact information provided below. We will verify your identity before processing your request.

Please note that we may not be able to fulfill your request if we are unable to verify your identity or if your request conflicts with our legal obligations or our legitimate business interests.

If you are a California resident under the age of 18, and you have registered for an account with us or used our website, you have the right to request that we remove any content or information that you have posted publicly. To request removal of such content or information, please contact us using the contact information provided below.

Shine the Light ActIf you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of SG Racing Inc (DBA Blox Racing) Family of Companies to third parties for the third parties’ direct marketing purposes. We take great pride in the relationship of trust we have built with our guests over many years and we are dedicated to treating your personal information with care and respect. Pursuant to California Civil Code Section 1798.83(c)(2), members of SG Racing Inc (DBA Blox Racing) of Companies do not share guests’ personal information with other member companies or others outside SG Racing Inc (DBA Blox Racing) of Companies for those parties’ direct marketing use unless a guest elects that we do so.

Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to exercise your CCPA rights, please contact us at orders@bloxracing.com. We will respond to your request within the time period required by law.

Virginia Consumer Data Protection Act (VCDPA)

The Virginia Consumer Data Protection Act (VCDPA) grants Virginia residents certain rights regarding their personal information. This section of our Privacy Policy explains those rights and how you can exercise them.

Personal Information We Collect

We collect various categories of personal information from our customers, including but not limited to: names, email addresses, shipping addresses, billing addresses, phone numbers, payment information, purchase history, and browsing history. We collect this information for various purposes, such as to fulfill orders, process payments, provide customer service, and send marketing communications.

Your Rights Under VCDPA

Under the VCDPA, Virginia residents have the following rights:

Right to Access and Data Portability: You have the right to request that we provide you with a copy of the personal information that we have collected about you, and to request that we transfer that information to another entity.

Right to Correction: You have the right to request that we correct any inaccuracies in the personal information that we have collected about you.

Right to Deletion: You have the right to request that we delete your personal information that we have collected from you, subject to certain exceptions.

Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.

Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of these rights.

How to Exercise Your Rights

To exercise any of the above rights, please contact us using the contact information provided below. We will verify your identity before processing your request. Please note that we may not be able to fulfill your request if we are unable to verify your identity or if your request conflicts with our legal obligations or our legitimate business interests.

Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to exercise your VCDPA rights, please contact us at orders@bloxracing.com. We will respond to your request within the time period required by law.

SHIPPING POLICY

Learn more at this link: https://bloxracing.com/pages/shipping-policy

WARRANTY AND EXCHANGE

Learn more at this link: https://bloxracing.com/pages/warranty-exchanges

RETURN POLICY:

https://bloxracing.com/pages/returns

CA PROP 65

Learn more at this link: https://bloxracing.com/pages/california-prop-65

PRODUCT DISCLAIMERS:

Learn more at this link: https://bloxracing.com/pages/product-disclaimers

ONLINE PROCESSING:

Learn more at this link: https://bloxracing.com/pages/on-line-processing